Privacy Statement

Welcome to Pelican Office Supplies, trading name for Pelican Supplies Ltd. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our website.

Data We Collect

Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, and payment details.

Browsing Data: We use cookies and similar technologies to track your browsing behavior, IP address, device information, and referral sources. This helps us enhance your experience and improve our services.

Communication Data: If you contact us via email, live chat, or social media, we collect the content of your communication.

How We Use Your Data

Order Processing: We use your personal information to process orders, deliver products, and provide customer support.

Marketing and Communication: we may send promotional emails, newsletters, and updates about our products. You can opt out at any time.

Improving User Experience: We analyze browsing data to enhance our website’s functionality, personalize content, and optimize user navigation.

Data Sharing

Third Parties: We share your data with trusted third parties (e.g., payment processors, shipping partners, supplies) to fulfill orders and improve our services.

Legal Compliance: We may disclose your information if required by law, court order, or government request.

Data Security

Encryption: We use industry-standard encryption protocols to protect your data during transmission.

Secure Storage: Your personal information is stored securely on our servers.

Your Rights

Access and Correction: You can request access to your personal data and update or correct it.

Data Deletion: You can ask us to delete your account and associated data.

Cookies

Types: Our website uses cookies for analytics, functionality, and targeted advertising.

Opt-Out: You can manage cookie preferences through your browser settings.

Changes to this Policy

We may update this privacy policy periodically. Check our website for the latest version.

Contact Us

If you have any questions or concerns about our privacy practices, please reach out to us at office@pelicansupplies.co.uk